Switching into tech from a non-tech background, where do I start?
I'm currently working in customer service at a small shop near town, but I've been thinking about moving into tech for a while now. I don't have a degree in anything related, just my KCSE cert and some short courses I did online. I keep hearing about people learning to code or doing design and getting remote jobs, but honestly I don't even know where to begin. I tried watching a few YouTube videos on web development and got lost in the jargon pretty fast. Things like "frontend" and "backend" sound like bus routes I've never taken. I have a smartphone and I usually buy small data bundles when I can afford them. I'm not looking for something that needs a powerful laptop right away. For anyone who was in a similar position, what path would you recommend for someone like me? Should I try learning design first, or jump straight into coding? I just want something practical I can start with on my phone, even if it's just figuring out what all these terms mean. Any honest advice from people who've been there would mean a lot.
